We are constantly working to establish ourselves as the most respected and sought after contract cleaning and facilities support service in Egypt. We seek to build a partnership philosophy based on solid and trusting relationships with our customer.

UFM aims to provide integrated services that bring the best value for money to carefully selected clients who understand the value they need from non-core supporting functions in support of their core business activities and how those support functions should be delivered.

We aspire to provide our clients with substantially efficient services that will make their business elevate.

UFM further aims to provide those services within the highest available technologies to best support the complex nature of today’s core business processes and integrated dependencies a well as subscribing to those codes of practices – such as IFMA -APPA- intended to provide a measurement or benchmark of quality.

Our focus is on client’s needs not what we normally implement for utmost user-end satisfaction

UFM Facilities Management has developed a culture based on a strong vision and a set of values that puts people first. Our team is passionate about creating new partnerships and excited about the prospects of adding new personnel to our client base.

Respect is one of our core values and this includes making equality central to our activities. We are committed to ensuring that our practices are fair and accessible to you, our people and the diverse society we work in.

We provide an integrated facilities management service to our clients that benefit from maximized efficiencies and cost-effective delivery with a single point of contact. Our integrated service provides convenience and ease to clients with a single point of contact, invoice, delivery model and all services managed through one supplier. An integrated service offering allows us to streamline operational delivery, reduce back office and cut costs for the benefit of the client.

Our commitment to self-deliver services allows us great control over the quality of service delivery, flexibility and the ability to maximize efficiencies to reduce costs.

We self-deliver virtually all our hard and soft FM services coordinated through one of the most sophisticated customer service centers in the Egypt. This means no added financial burden through networks of sub-contractors, or margin-on-margin overheads.

UFM will appoint a team with knowledge and familiarity of your sector – people who understand the market drivers and business needs. Working with the UFM’s team of highly qualified and experienced individuals enables us to find the exact mix of services to meet your specific needs.

Our journey with our clients is one of constant improvement that is focused on service delivery excellence and innovation that can deliver intelligent savings for our customers.

At the heart of UFM’s service delivery is a set of key performance tools designed to help drive a strong and consistent performance. These performance tools include our unique real time performance management system; contract management plans sand contract review meetings.